1. Shipping Locations
We currently ship to addresses within India. If you are located outside of India and wish to place an order, please contact our customer support team at info@punjabibook.com to discuss international shipping options.
2. Processing Time
Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
5. Shipping Carriers
We use a variety of shipping carriers to ensure timely and reliable delivery of your orders. The carrier used for your shipment will be selected based on your location and the shipping method chosen.
6. Shipping Restrictions
Certain products may be subject to shipping restrictions due to their size, weight, or destination. If your order is affected by any shipping restrictions, we will notify you as soon as possible.
7. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact our customer support team at info@punjabibook.com within 7 days of receiving your order. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Cancellation and Refund Policy.
9. Contact Information
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at info@punjabibook.com.